Where is my Support Code?

      Your agency support code can be found in the Software License PDF document asssociated with your ECRI software.
      Alternately, you may login to the support center automatically using the [Help->Online Help and Support] menu
      in your ECRI software.
      If you cannot find this information you can fill out a support request or contact ECRI by:

      Sending an Email to Technical Support: support@ecricanada.com

        or

      Telephone Support: (+1) 604–718–2060 Option 2

COVID-19: ECRI customer support is not affected by the COVID-19 outbreak. Support requests will be answered as usual.